Glasgow City Council complaints

Complaints Form - Glasgow City Counci

Select from the list below the service your complaint is about * I'm not sure Care & Home Help Services Planning, Building Control Education Services Council Tax, Housing Benefit, Electoral Register Flytipping Sport Centre, Swimming Pool, Museums, Libraries, Arts venue Road, Parks / Open Spaces, Cemeteries / Crematorium, Bin Collections. Glasgow City Council Commonwealth House 32 Albion Street Glasgow G1 1LH. Phone: 0141 287 0499. Email: SWComplaints@sw.glasgow.gov.uk. If emailing, please provide full details of your complaint together with your name and postal address and the name, postal address and date of birth of the social work service user. What happens once I've made a. Complaints. Information on how to make a complaint. Staff awards. Nominate one of our staff for a staff award. Other ways to contact us. Glasgow City Council's main switchboard number is 0141 287 2000. However, why not see if we can help you online before phoning. You can also write to us at: Glasgow City Council City Chambers Glasgow G2 1D Use this comments section to discuss problems you have had with Glasgow City Council, or how they have handled your complaints. Initial complaints should be directed to Glasgow City Council directly. You can find contact details for Glasgow City Council above. Comments are moderated so may not appear immediately

G C C <<<... 2 > W - . W . I , , . T . I . O P : W Customer Care team, Glasgow City Council, G2 9rZ U +472 www.glasgow.gov.uk/complaints Phone us on 0141 287 090 email us at complaints@wheatley-group.com write to us at Group Complaints Team, Wheatley House, 25 Cochrane Street, Glasgow, G1 5HL

If you wish to Search for notices issued by the Council please search Online Planning. View our publications. The guides below provide the City Council's approach to Planning Enforcement: Planning Enforcement The Basics [302kb] Planning Enforcement Charter [133kb] Replacing Windows within a Conservation Area or a Listed Building [188kb Glasgow has made significant progress over the last 20 years in transforming the physical environment of the city and establishing its position as a leading business and tourism destination. While recognising the significant improvements to the city, environmental issues are still a major concern for a number of local communities Any complaints about other Council services will be handled under Glasgow City Council's complaints handling procedure (CHP). Any complaints about Health Services delivered by GCHSCP will be handled under the NHS Greater Glasgow and Clyde Complaints Policy and Procedure (1 April 2017). A complaint may relate to the following, but is not. The City of Glasgow Licensing Board is established under the Licensing (Scotland) Act 2005. Its head office is located at City Chambers, George Square, Glasgow G2 1DU, United Kingdom, and you can contact our Data Protection Officer by post at this address, by email at: dataprotection@glasgow.gov.uk, and by telephone on 0141 287 1055

Social Work Complaints - Glasgow City Counci

How to make a Complaint to Glasgow City Council Glasgow City Council operates an easy to follow complaints procedure. The first step is to call the complaints line on 0141 287 0900. They say the vas You can contact the Glasgow City Health and Social Care Partnership through a number of routes. To make it easier and quicker to respond to your enquiry, then click on one of the following links as they relate to your enquiry for more information on how to contact the Partnership: find or access a community health or social care servic - for complaints relating to services provided by Glasgow City Council. - for complaints relating to services provided by NHS Greater Glasgow and Clyde. To make a complaint specifically relating to the Integration Joint Board contact Business Administration at Commonwealth House on 0141 314 0394 Complaints As the COVID-19 pandemic has not yet passed, staff resources within the NHS continue to focus toward direct patient care. Both patient safety and staff safety remain our priority as our staff continue to meet the demands of the pandemic

Contact Us - Glasgow City Counci

Glasgow City Council Complaint

Greater Glasgow & Clyde: None 1. Purpose of Report 1.1 This report provides a summary of Care Inspectorate activity across directly provided Children's Houses (that is Houses provided and managed by Glasgow City Council/Glasgow City HSCP) between August 2019 and January 2020. 1.2 Detail is also provided on the new quality inspection framework The council said that while progress in completing the repairs might have seemed slow to Mrs A, there were reasons for the delays, and that overall the council acted reasonably in relation to the works. The council explained to me that they transferred their housing stock and housing management staff to Glasgow Housing Association in 2003

Glasgow cabbies may have to prove they can speak EnglishGlasgow&#39;s George Square could become a PERMANENT

Complaints Form - Glasgo

  1. 2020 03 26 Notice of Special Called City Council Video Teleconference Meeting; 2020 03 23 Cancelled Glasgow City Council Agenda; 2020 03 09 Glasgow City Council Agenda ; 2020 02 24 Glasgow City Council Agenda; 2020 02 10 Glasgow City Council Agenda; 2020 01 27 Glasgow City Council Agenda; 2020 01 13 Glasgow City Council Agend
  2. The existing Glasgow City Council complaints leaflet for customers is fit for purpose as a guide to the social work complaints process as it accurately describes the basic process, notes that there are some differences for social work services and redirects customers to the social work web pages for further information
  3. Dealing with Complaints 1.June 2013 Glasgow City Council implemented a standard procedure for managing customer In complaints that complies with guidance from the Scottish Public Services Ombudsman. All councils in Scotland have adapted their approach to managing complaints in line with this. 2
  4. This site is powered by Granicus. To provide you with the best online experience we use a range of essential site cookies. These essential cookies enable you to remain logged in and for your site preferences to be remembered, in addition to other essential functions
  5. Glasgow City HSCP. Glasgow City HSCP Council Offices, Garshake Road, Dumbarton, G82 3PU. Phones: 01389 776833. Email: [email protected] Return to top. Family Health Service Complaints Glasgow City HSCP Headquarters Commonwealth House 32 Albion Street Glasgow G1 1LH Phone: 0141 287 013
  6. Glasgow City Council Get updates of problems in this council; Wards of this council; New for council staff. Don't miss our stats dashboard, only available to council staff. Access detailed reports and statistics — for free. Log in here. Wards of this council. Follow a ward link to view only reports within that ward
  7. 2021 02 25 Notice Special Called Glasgow Strategic Planning Committee Meeting; 2021 02 04 Glasgow Strategic Planning Committee Meeting; Glasgow Strategic Plan 2020; Strategic Planning Minutes; City Government. Annual Financial Reports; Appointments Agencies, Boards, Commissions & Committees 04.12.2021; City Clerk; 2021-2022 City Council; Code.

O:7 (4251&.398 -&3)1.3, 574(*):7* - Glasgow City Counci

  1. 7. On 27 July 2007 at about 0200 a complaint was made to Glasgow City Council Community Safety Service ( which will be referred to hereafter as GCCCSS) by John Bradley as a result of which Avril Ward and her colleague Derek Irvine, both noise enforcement officers, attended at 789 Dumbarton Road shortly afterwards
  2. Conservative councillor Euan Blockley described the move as a cost-cutting exercise by Glasgow City Council. He said: After contacting the service on behalf of a local constituent last year, it was disappointing but understandable given the circumstances that Assisted Garden Maintenance provision was to be suspended for the year 2020
  3. GLASGOW City Council has announced that they are set to remove tributes left throughout the city as part of the Reclaim These Streets vigils to help protect them from poor weather.. Memorials have been laid at spots such as Queen's Park and Kelvingrove Park since Saturday, paying tribute in the wake of Sarah Everard's murder in London last week
  4. They are listed as Glasgow staff because their company is a city council subsidiary. And the local authority's chief exec Annemarie O'Donnell had a basic salary of £184,187, with overall pay.
  5. During their regular meeting April 19, the Glasgow City Council awarded a $225,506 paving bid to Century Companies, Inc., for the 2021 Street Improvements Project, voted to approve the Fiscal Year 2021-22 wages for city employees and accepted a..
  6. The Council delivers homelessness services through Glasgow City Health and Social Care Partnership (GCHSCP) with oversight from Glasgow City Integration Joint Board (IJB). The Council's Community Homelessness Teams are based within three public access offices in the south, north east, and north west of the city

Compliments and complaints GH

Planning Enforcement - Glasgow City Counci

Glasgow City Council has said they received no complaints about a planned Protestant Order group march that will pass two Catholic churches during Easter Sunday mass if plans are approved.. The. Glasgow Live reported last year how Glasgow City Council forked out £34,627 in pothole insurance payouts between 2016 and 2018 - making it the third highest in Scotland

Street Cleansing and Litter - Glasgow City Counci

Fly-tipping complaints made to Glasgow City Council have soared in the last three years with more than 37,000 incidents recorded since 2017. Local councillors say that Glasgow residents deserve. GLASGOW - The Glasgow City Council voted Monday to deliver a letter detailing several complaints about the Glasgow Electric Plant Board to the utility's board of directors' legal counsel tha Glasgow's miles better than this portrayal of a hopeless, dying city There is much more to Scotland's largest urban economy than ill health and desolation, writes Gavin Moffat Buchanan Street.

A Glasgow City Council spokesman said: The council is considering legal action in light of the failure to comply with the enforcement notice. If you have a complaint about the editorial. Welcome. Community Safety Glasgow (CSG) works in partnership with a broad range of other agencies and services including Glasgow City Council and all other organisations within the Council family, Scottish Fire and Rescue Service, NHS Greater Glasgow and Clyde, as well as a wide range of third sector organisations across the City Glasgow City Council. Glasgow City Council, the local government body of the city of Glasgow in Scotland, became one of the newly created single tier local authorities in 1996, under the Local Government etc. Act 1994, with boundaries somewhat different from those of the City of Glasgow district of the Strathclyde region: parts of the.

Formal Complaint to Glasgow City Council Very long story I've been a student in Glasgow for four years and in my second year we had a big problem with the council over tax exemption due to mixed messages between Caley Uni and the council but eventually it was resolved Draft April 26, 2021 Glasgow City Council Minutes Approved April 12, 2021 Special Called Glasgow City Council Minutes Approved March 22, 2021 Special Called Glasgow City Council Minutes Approved March 03, 2021 Special Called Glasgow City Council Minutes Approved February 22, 2021 Special Called Glasgow City Council Minute Glasgow City Council is the local authority for the city of Glasgow. It has a number of arms-length organisations that deliver services, so, you may wish to consider whether or not your request would be better placed at these organisations: . Glasgow Life - Museums, Libraries, Leisure (inc sports) and Community services; City Building - Building maintenance, construction, RSB

Summary Miss C complained on behalf of her aunt (Mrs A), a tenant of the council. Mrs A lived in a property formerly tied to her husband's employment. After her husband's retirement and subsequent death, the council did not take steps to offer a tenancy to Mrs A, meaning that Mrs A lived in the property for over six years without a written tenancy agreement, until the council offered her a. A Glasgow city council spokeswoman said: Unfortunately due to a procedural error, personal information was shared with third parties and we have apologised and informed everyone concerned

Licensing Board - Privacy Statement - Glasgow City Counci

Former Labour MP Paul Sweeney tweeted Glasgow City Council with snaps of the mess which included the mackerel on a doorstep. He said: Report of major littering issue at 138-140 Royston Road, if. Glasgow City Council We are trying out some new approaches to inspection. You can find more information about why we are doing this, and details of our new approaches, at the link below.1 Rosshall Academy was inspected in November 2015. A small team of inspectors visited the school for two and a half days following a two-week school notificatio City Council Meetings are held on the second and fourth Monday of each month at 7:00 p.m. with primary location at Glasgow City Hall Council Chambers, 2nd Floor, 126 East Public Square, Glasgow, KY 42141. Swearing In Ceremony Saturday, December 26, 2020 @ 10 a.m The code of good practice (Image: Glasgow City Council). According to the council it receives a number of complaints regarding negative relationships with buskers and adjacent city centre. July 1, 2013 Glasgow City Council Minutes Special Called Disciplinary Hearing June 24, 2013 Glasgow City Council Minutes June 10, 2013 Glasgow City Council Minute

Glasgow City Council complaints email & Phone numbe

February 23, 2015 Glasgow City Council Meeting Cancelled-Inclement Weather/Limited Amount of Business February 9, 2015 Glasgow City Council Minutes January 26, 2015 Glasgow City Council Minute The joint SNP and Green council budget aims to reduce the number of complaints received, increase recycling and climate action as part of an agreement on Glasgow City Council's 2021/22. COUNCIL tax in Glasgow could be raised to cover the cost of a £110million budget gap. A forecast of Glasgow City Council's finances reveals a £113m shortfall by 2023. The figures, shared wit Problems with domestic refuse collection have been experienced across Glasgow since summer 2019. General refuse should be collected from tenement buildings every week, however in some areas bins have not been collected in over 5 weeks! Hundreds of residents complaints have gone unanswered, resulting in unsanitary conditions and exacerbating the city's rodent problem The Public Bodies (Joint Working) (Scotland) Act 2014 (the 'Act') required Local Authorities and Health Boards to jointly prepare an Integration Scheme, which sets out how Health and Social Care Integration is to be planned, delivered and monitored within their local area. Within Glasgow City, Glasgow City Council and NHS Greater Glasgow and Clyde have adopted the 'body corporate.

Glasgow City Council complaints Archives - ComplaintPoint

  1. the issues facing the service pre-covid remain unchallenged by the council. Glasgow has a waste crisis after a decade of cuts to the city's budget and its services and we cannot expect to tackle.
  2. glasgow.gov.uk PCN/Bus Lane Charge Notice Details You can use this site to pay for a Penalty Charge/ Bus Lane Charge Notice and to view information about the contravention
  3. Glasgow City Council 3.9. Glasgow. £16,553 a year. Cordia is responsible for managing the provision of School Crossing Patrols throughout the city of Glasgow. The service deals with tenure neutral anti-social behaviour complaints across the Council area,.

Glasgow City Council is the largest local authority in Scotland, employing just under 32,000 people to help deliver essential services to the city and its 600,000 residents. Their organisational values hold people at the heart of all that they do, thus it is important that their health and safety management reflects this Glasgow council is shirking its duty to the public by closing our city's venues 5 comments SUSAN Aitken wrote in these pages last week that the closure of services is not on our agenda, politically or operationally A senior Green councillor at Glasgow City Council has quit the party over concerns it is not taking the climate emergency serious enough.. Martin Bartos, who has been a councillor since 2012 told his group he would not be seeking re-election and would be sitting as an independent for the rest of his term as a councillor CHANGE was a long time coming to Glasgow. For nearly 50 years the city was ruled, uninterrupted, by one party, Labour. As recently as 2007 it had 71 out of 79 local councillors. Even as the SNP. A spokesperson for Glasgow Life said: We have been clear that the £100m funding guarantee Glasgow Life has from Glasgow City Council will be used in its entirety reopening more than 90.

Jun 01, 2019 · Also Read: Gateshead Metropolitan Borough Council complaints email & Phone number Hopefully, We helped you to get some genuine records for Glasgow City Council Complaint information. Use below complaint form to discuss problems you have had with Glasgow City Council , or how they have handled your complaints Implications for Glasgow City Council: Reporting arrangements for social work complaints become broadly compatible with other Council services and may be jointly reported. Some minor amendments required to Council web-pages describing the council's complaints process and relationship with social work processes Glasgow City Council Guidance on Sending a Public Petition . 1.0 Introduction . 1.1 Glasgow City Council aims to provide you with good quality services which are easy • If your petition is a comment or a complaint you should send it to us through the Council's Comments, Compliments and Complaints process. The link to th

Contact us Glasgow City Health and Social Care Partnershi

A SIX-day hearing has been set for a civil case in relation to the Glasgow bin lorry crash. Glasgow City Council is suing First Bus, the former employers of the bin lorry driver Harry Clarke, over. AN ADORABLE youngster has sent a letter to her local councillor over concerns of dog poo in the area. Glasgow City councillor Malcolm Cunning received the letter from one of his younger constituen Covid: Glasgow City Council freezes council tax as rates frozen across Scotland. If you have a complaint about the editorial content which relates to inaccuracy or intrusion,. GLASGOW CITY COUNCIL have issued a plea to families after saving plaques from smashed benches in George Square. For further details of our complaints policy and to make a complaint please. How to complain about Glasgow City Council customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint

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Complaints about Audit Scotland, Accounts Commission and the Auditor General for Scotland; Report: Glasgow City Council annual audit 2019/20. January 27, 2021 by Accounts Commission. Annual audit plan and final audit report April 2019 - March 2020. Annual audit report - PDF 813Kb Overview The complainant (Mr C) raised concerns about how Glasgow City Council (the Council)'s Social Work Service handled complaints made by local residents about problems arising from a nearby children's unit (the Children's Unit), about the Social Work Service's application for planning consent for the extension of the Children's Unit, and the consideration of that application by the. Few eyebrows were raised at the time but, as Susan Aitken, the present leader of Glasgow City Council, said this week, such a move would today be unthinkable, for Merchant City, a popular.

Glasgow City Council 1 year 4 months Social Media Assistant Glasgow City Council Apr 2021 - Present 1 month. Customer Service Assistant • Supported in a project to reduce the complaint volumes our Customer Relations department had which saw a reduction of over 5000 cases in 3 month GLASGOW, Ky. - Members of the Glasgow City Council are set to convene in closed session Friday morning to consider the removal of two Glasgow Electric Plant Board members. A notice was delivered via email Thursday morning regarding a special-called meeting of the Glasgow City Council on Friday at 10 a.m Glasgow City Council said the unplanned strikes were illegal and it has written to unions with its concerns. Primary schools and nurseries remained closed on the second day of the 48-hour strike OverviewThe complainant (Mr C) complained about Glasgow City Council (the Council)'s handling of financial assessments carried out for his parents, both of whom required residential care. Mr C's complaint was considered by a Social Work Complaints Review Committee. However, they declined to comment on the substantive part of his complaint. Mr C complained that there was no mechanism for.

TheGlasgowStory: Rab C Nesbitt

Glasgow City Council leader Susan Aitken 'urged SNP colleagues to smear Celtic-supporting Labour rival' with snaps of him in Rangers directors' box For further details of our complaints. Report on inquiry into Glasgow City Council's services for people who are experiencing homelessness - November 2020 Updated 04 November 2020 National reports Tenant Advisors find out how easy it is to find out how to contact a landlord in an emergenc Smith v Glasgow City District Council [1987] ICR 796 is a UK labour law case, concerning unfair dismissal on the requirement for an employer to state a main reason for a dismissal.. Facts. Mr Smith claimed his dismissal from the Glasgow City District Council's Building and Works Department, after three complaints, and a majority decision by a special committee that he had to go, was unfair Overview The complainant (Mrs C) said that Glasgow City Council (the Council) had not adequately investigated her complaint, when she complained that the secondary school her daughter (Miss A) attended had failed to meet Miss A's additional support needs. Specific complaint and conclusion The complaint which has been investigated is that the Council did not respond adequately to Mrs C's. Five Citizen's Advice Bureaux within the City of Glasgow will be forced to close if Glasgow City Council stops vital core service funding from September 2020. The Bureaus at Castlemilk, Easterhouse, Parkhead, Bridgeton, and Glasgow Central have all received notice that their funding will be cut, and as a result, they will be forced to close their doors and services

Sacred Heart Primary SchoolNo hiding place for slum landlords as city councils join

Contact details for Glasgow City Council Land Services Parks Open Spaces in Glasgow G1 1LX from 192.com Business Directory, the best resource for finding Local Government listings in the U Code of Conduct and Complaints Procedure; Elderly Fuel Allowance - Glasgow City Council. Posted on 26th June, 2017. The city is the only one in the UK to offer an annual affordable warmth dividend to all vulnerable elderly people over the age of 80 - £100 every winter since the new Administration was elected in 2011 GLASGOW - The Glasgow City Council is considering a change in how it handles certain items of city business. internal affairs investigations may not be necessary if no public complaint is.

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